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Amainu
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Privacy Policy

Last updated: 13/07/2026

Amainu ("we," "us," or "our") operates a platform connecting artisans and artists with buyers. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information we collect

Account Information

  • Name, email address, password (encrypted)
  • Profile photo, bio, craft/specialty, location (for artisan accounts)

Content You Upload

  • Item photos, titles, descriptions, prices
  • Any messages sent through inquiry/contact forms

Usage Information

  • Pages visited, items viewed, interactions with the site (via cookies/analytics)
  • Device and browser information, IP address

Payment Information (if applicable)

We do not store full payment card details. Payments are processed by a third-party provider (e.g. Stripe), which has its own privacy policy governing your payment data.

2. How we use your information

We use your information to:

  • Create and manage your account
  • Display your artisan profile and items to visitors
  • Facilitate inquiries and connections between buyers and artisans
  • Process payments (via our payment processor)
  • Improve our platform and understand how it's used
  • Communicate with you about your account or updates to our services
  • Comply with legal obligations

3. How we share your information

We do not sell your personal data. We may share information with:

  • Other users, as necessary for the platform to function (e.g. your public profile and items are visible to visitors; your contact details are shared with artisans only when you submit an inquiry)
  • Service providers who help us operate the platform (e.g. hosting, analytics, payment processing)
  • Authorities, if required by law

4. Cookies

We use cookies to keep you logged in, remember preferences, and understand site usage through analytics. You can control cookies through your browser settings.

5. Data retention

We retain your information for as long as your account is active, or as needed to provide our services. You can request deletion of your account and associated data at any time (see Section 7).

6. Your rights

If you are located in the European Economic Area (EEA) or UK, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format

7. Data security

We take reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's privacy

Our platform is not intended for individuals under the age of 16. We do not knowingly collect data from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify users of material changes by email or through the platform.